Six services. One team. One monthly invoice.
Pick the pieces you need, or let us run everything. No setup fees. No per-ticket charges. No locked-in three-year contracts.
Remote help desk
Your team's first call. UK engineers pick up in under 30 seconds, get on screen in under 12 minutes, and fix 87% of tickets in the first session.
- Unlimited tickets, no per-incident fees
- Named engineer for your account
- 09:00–18:00 or true 24/7
- Session recording & audit trail
Managed devices
Every laptop, phone and server monitored, patched and recovered by us. Hardware procurement at partner pricing — we'll refresh and ship to new hires.
- Zero-touch provisioning
- Patching & vulnerability management
- Mobile device management (Intune / Jamf)
- Hardware procurement & lifecycle
Microsoft 365 & Google
Tenant architecture, migration and ongoing admin. We run Teams, SharePoint, Intune and Copilot rollouts for businesses that can't afford a day of downtime.
- Tenant setup & hardening
- Cross-platform migration (mail, files, identity)
- Teams & SharePoint governance
- Copilot readiness & rollout
Cyber security
Security built into daily operations, not bolted on. From Cyber Essentials Plus certification to 24/7 managed detection and response.
- Cyber Essentials & CE+ certification
- Managed detection & response (MDR)
- Quarterly phishing simulations
- Breach response retainer (2-hour SLA)
Backup & disaster recovery
3-2-1 backup with ransomware-proof immutable snapshots. We test restore every quarter — the only way to know it actually works.
- Immutable cloud backup
- Quarterly restore testing
- DR runbook maintained for you
- RPO from 15 min, RTO from 2 hours
IT strategy & projects
Sometimes you don't need a help desk, you need a grown-up in the room. Fractional CIO services, office moves, hardware refreshes, M&A IT due diligence.
- Fractional CIO (1–4 days / month)
- Office fit-out & network design
- Hardware refresh programmes
- M&A IT due diligence
Give your team the IT department they deserve.
Book a 20-minute discovery call. No slides, no obligation — just an honest read on where you stand.